Warranty
12-Month
All-Parts Warranty
We stand behind our steel. Your investment is protected by American support and a factory-backed parts guarantee.
Full Part Coverage
Covers manufacturing defects in the engine block, hydraulic pumps, main valves, and chassis integrity for 1 full year.
CO Warehouse Support
Replacement parts are shipped directly from our Colorado Springs warehouse to minimize your downtime on the job site.
CE Certified
Every machine is rigorously load-tested and certified to meet industrial safety and performance standards.
The Maintenance Log Clause
To keep your 12-month warranty active, owners are required to maintain a **Monthly Maintenance Log**. This log tracks engine hours, grease intervals, and fluid checks.
Why is this required?
Mini excavators are precision machines. Regular greasing and oil changes prevent 90% of component failures. By documenting your maintenance, you prove the machine was cared for, allowing us to honor your warranty claims without dispute.
Coverage Details
| Category | What is Covered | What is Not Covered |
|---|---|---|
| Drive Train | Engine Block, Pistons, Fuel Pump | Oil, Filters, Belts |
| Hydraulics | Main Pump, Swing Motor, Valves | Hoses, Seals, O-Rings |
| Chassis | Boom, Arm, Main Frame, Swing Gear | Tracks, Paint, Glass |
| Wear Items | None | Bucket Teeth, Rubber Tracks |
*This is a Parts-Only warranty. Labor costs for diagnosis or repair are not included.
How to File a Claim
01.
Document the Issue: Take clear photos and a short video of the part failure or functional issue.
02.
Submit Records: Email your claim along with a copy of your **Maintenance Log** to support@usaminiex.com.
03.
Part Shipment: Once verified, we ship the replacement part from Colorado Springs via expedited freight.
Accountable Provider
+1 (719) 531-6998 | support@usaminiex.com
Warehouse: 12295 Oracle Blvd, Ste 230, Colorado Springs, CO 80921