At USA MiniEx, we recognize that purchasing high-performance machinery requires a high level of trust. This policy outlines how we handle the personal and technical data of our customers across the United States.

01. Information Procurement

When you visit USAMiniEx.com or place an order, we collect specific data necessary for industrial fulfillment:

• Order Identity: Name, billing/shipping address, and verified contact number.
• Logistics Data: Specific job site coordinates and delivery requirements (e.g., lift-gate necessity).
• Technical Interest: Data provided when requesting 2026 Buyer’s Guides or hydraulic spec sheets.

02. Transaction Integrity

All financial transactions are handled exclusively through PayPal. This includes direct PayPal transfers and guest checkouts via credit/debit cards. USA MiniEx does not store, host, or have access to your full credit card numbers or sensitive banking credentials.

03. Shipping & Carrier Disclosure

Because all excavators are shipped via heavy freight on pallets, we must share your delivery profile with our logistics partners.

• What is shared: Name, delivery address, and phone number.
• Purpose: To coordinate the 5–14 day freight window and ensure curbside or lift-gate service is executed safely.

04. Maintenance & Warranty Records

To support your 12-month all-parts warranty, we retain purchase records and technical configurations. Per our policy, customers are required to maintain a monthly maintenance log; data submitted regarding these logs is stored securely to validate future warranty claims.

05. Safety & Certification

All machinery is CE-certified and load-tested. Documentation regarding these safety tests is linked to your order data to ensure compliance with US industrial standards.